FAQ

 

What types of products do you offer?

We offer a curated selection of stylish apparel and innovative grooming accessories. Our product range includes items such as elegant dresses and practical grooming tools designed to enhance your lifestyle.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase.

How long does shipping take?

Standard shipping typically takes 3-7 business days, while expedited shipping options are available for 1-3 business days. International shipping may take 7-14 business days, depending on the destination.

Do you offer free shipping?

Yes, we offer free standard shipping on orders over $50. For orders under $50, a flat rate shipping fee of $10 applies.

How can I track my order?

Tracking information will be provided for all orders. You can use this information to monitor the status of your shipment until it arrives at your designated address.

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take appropriate action to resolve it.

Can I exchange an item?

The fastest way to ensure you receive the desired item is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Do you ship internationally?

Yes, we ship worldwide. Please note that additional duties, taxes, or fees may apply depending on the destination country.

How can I contact customer service?

You can reach our customer service team via email at gainincome1945@gmail.com. We are here to assist you with any inquiries or concerns you may have.